Privacy policy

Last updated: March 21, 2026

ARDELIO operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide customers with a curated online shopping experience.

The Services are operated by VG Operations LLC, a limited liability company organized under the laws of the State of Wyoming, United States.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase from www.ardelio.com or otherwise interact with our Services.

If there is a conflict between our Terms of Service and this Privacy Policy regarding personal information, this Privacy Policy will control.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

When we refer to “personal information”, we mean information that identifies or can reasonably be linked to an individual.

Personal information does not include anonymized or de-identified data that cannot be associated with a specific person.

Depending on how you interact with the Services, we may collect the following categories of personal information.

Contact Information

  • Name

  • Email address

  • Billing address

  • Shipping address

  • Phone number

Payment and Financial Information

When you make a purchase, payment information is processed securely through our payment service providers.

Payment information may include:

  • credit or debit card information

  • payment confirmation details

  • billing details

Payment card information is processed directly by secure payment processors and is not stored on our servers.

Transaction Information

  • products viewed

  • items added to cart

  • purchases and order history

  • returns, exchanges, or cancellations

Account Information (if applicable)

If accounts are enabled on our website, we may collect:

  • username

  • password

  • preferences and settings

Communications

Information you provide when contacting customer support, including messages or inquiries.

Device Information

When you visit our website, we may automatically collect certain information about your device and connection, including:

  • IP address

  • browser type

  • device type

  • operating system

  • referring website

  • browsing activity

Usage Information

Information about how you interact with the Services, including:

  • pages visited

  • products viewed

  • interactions with site features

2. Sources of Personal Information

We may collect personal information from the following sources:

Directly from you

When you:

  • place an order

  • subscribe to communications

  • contact customer support

  • create an account (if applicable)

Automatically through the Services

Information may be collected automatically using cookies and similar technologies when you visit our website.

From Service Providers

We may receive information from service providers who help us operate our business, such as payment processors, shipping providers, and analytics partners.

From Partners or Third Parties

We may receive information from marketing partners, advertising networks, or analytics providers.

3. How We Use Your Personal Information

We use personal information for the following purposes:

Providing and Improving Services

To:

  • process and fulfill orders

  • provide shipping and delivery services

  • manage customer accounts

  • provide customer support

  • improve website functionality and user experience

Marketing and Advertising

To send marketing communications and show relevant advertisements where permitted by law.

Customers may opt out of marketing communications at any time using the unsubscribe link provided in emails.

Fraud Prevention and Security

To:

  • detect and prevent fraud

  • authenticate transactions

  • maintain the security of our Services

Communication

To communicate with customers regarding:

  • orders

  • account activity

  • support inquiries

Legal Compliance

To comply with applicable laws and respond to lawful requests from government authorities.

4. How We Disclose Personal Information

We may disclose personal information to trusted third parties when necessary to operate our business.

These may include:

Service Providers

Third-party providers that assist with:

  • payment processing

  • shipping and logistics

  • website hosting

  • customer support

  • analytics services

Payment Processors

Payments may be processed by providers including:

  • Shopify Payments

  • Stripe

  • PayPal

These providers process payment information according to their own privacy policies.

Shipping and Logistics Providers

Shipping information may be shared with carriers including:

  • USPS

  • UPS

  • DHL

  • FedEx

  • local postal partners

Marketing and Advertising Partners

We may work with advertising partners to deliver relevant marketing and measure campaign performance.

Corporate Transactions

If ARDELIO undergoes a merger, acquisition, or restructuring, personal information may be transferred as part of that transaction.

Legal Obligations

We may disclose personal information when required by law or to protect our legal rights.

5. Relationship with Shopify

Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell products and services.

Shopify may process personal information as necessary to operate and improve the platform.

Information submitted through the Services may be transmitted to Shopify and other third parties located in countries outside your jurisdiction.

You can learn more about Shopify’s privacy practices here:

https://privacy.shopify.com

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website performance.

Cookies may be used for:

  • essential website functionality

  • analytics and performance tracking

  • remembering user preferences

  • marketing and advertising purposes

You may control cookie settings through your browser. However, disabling cookies may affect certain website functionality.

7. Data Retention

We retain personal information only for as long as necessary to:

  • fulfill orders

  • provide customer support

  • comply with legal obligations

  • resolve disputes

  • enforce our agreements

When personal information is no longer required, it is securely deleted or anonymized.

8. International Data Transfers

Because ARDELIO operates internationally, personal information may be transferred to and processed in countries outside your country of residence, including the United States.

Where required by law, we rely on recognized legal mechanisms such as Standard Contractual Clauses or other safeguards to ensure adequate protection of personal data.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information.

These rights may include:

  • the right to access your personal information

  • the right to request correction of inaccurate data

  • the right to request deletion of your personal information

  • the right to restrict or object to certain processing

  • the right to request data portability

To exercise these rights, please contact us using the contact information below.

10. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the right to:

  • request disclosure of personal information collected about you

  • request deletion of personal information

  • opt out of certain data sharing practices

We do not sell personal information for monetary consideration.

11. Global Privacy Control

If your browser transmits a Global Privacy Control (GPC) signal indicating an opt-out preference, we will treat this signal as a request to opt out of certain data sharing practices where required by law.

More information about Global Privacy Control can be found at:

https://globalprivacycontrol.org

12. Children's Privacy

Our Services are not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take steps to delete the information.

13. Security

We implement reasonable technical and organizational safeguards to protect personal information.

These measures include:

  • encrypted website connections (HTTPS)

  • secure payment processing systems

  • restricted access to personal information

However, no system can guarantee absolute security.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or operational practices.

The updated version will be posted on this page with an updated “Last updated” date.

15. Contact Information

If you have questions about this Privacy Policy or your personal data, please contact us.

Customer Support Email
support@ardelio.com

Support Hours
Monday – Friday
9:00 AM – 5:00 PM (Eastern Standard Time)

Business Entity
VG Operations LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States